Browsing & Filtering Lessons
Find relevant lessons quickly with powerful search, filters, and tabs
Learn how to efficiently navigate your organization's lessons learned database to find relevant insights exactly when you need them.
Overview
As your lessons database grows, finding the right insights at the right time becomes critical. Cothon provides multiple ways to browse, search, and filter lessons so you can quickly surface relevant knowledge during bid preparation.
Note
Most organizations accumulate 50-100 lessons within the first year. Effective filtering becomes essential once you have 20+ lessons.
Accessing Lessons Learned
Navigate to Lessons Learned from the main menu. You'll land on the lessons dashboard, which provides several views of your knowledge base.
Tab-Based Views
The dashboard organizes lessons into tabs for quick access:
All Tab
Shows every lesson you have access to, sorted by most recent first.
What you see:
- All published lessons (organization-wide and department-specific)
- Lessons you created (including drafts)
- Lessons shared with you explicitly
Default sort: Most recent first
Best for:
- Catching up on recently added lessons
- Browsing during downtime to build general knowledge
- Seeing the full breadth of organizational learning
Wins Tab
Filters to show only successful bid outcomes.
Lesson types shown:
- Win category lessons
- Lessons linked to won bids
- Success stories and effective strategies
Why it's useful:
- Identify winning patterns to replicate
- Find proven strategies for similar opportunities
- Build confidence before major bids by reviewing past successes
Common use case: When preparing a bid, review wins from the same department or similar project type to understand what strategies worked.
Losses Tab
Filters to show only unsuccessful bid outcomes and mistakes to avoid.
Lesson types shown:
- Loss category lessons
- Lessons linked to lost bids
- Failed approaches and pitfalls
Why it's useful:
- Learn from past mistakes without repeating them
- Identify weak areas in your bid approach
- Understand competitive threats and how others beat you
Common use case: Before submitting a proposal, check losses with the same client or project type to avoid repeating mistakes.
Psychological Safety
Encourage your team to document losses honestly by creating a blameless culture. Frame losses as learning opportunities, not failures.
Process Tab
Filters to show operational and workflow improvements.
Lesson types shown:
- Process category lessons
- Workflow optimizations
- Efficiency improvements
- Tool and template enhancements
Why it's useful:
- Improve your internal bid development process
- Find best practices for team collaboration
- Identify tool and template opportunities
Common use case: When planning a bid timeline, review process lessons to optimize your workflow and avoid known bottlenecks.
My Lessons Tab
Shows only lessons you created.
What you see:
- Published lessons authored by you
- Draft lessons in progress
- Lessons pending review (if review gates are enabled)
Why it's useful:
- Track your contributions to organizational knowledge
- Resume editing draft lessons
- Monitor approval status of submitted lessons
Endorsed Tab
Filters to show lessons with the most team endorsements.
Sorting: Highest endorsement count first
Why it's useful:
- Quickly find the most valuable insights
- See what the team considers most impactful
- Identify high-quality lessons for new team member onboarding
Common use case: When time is limited, review top-endorsed lessons for your department or project type to get maximum value quickly.
Search Functionality
Basic Search
The search bar at the top of the dashboard supports:
Text search across:
- Lesson titles
- Lesson descriptions
- Tags
- Linked bid names
- Author names
- Department/client names
How it works: Type your search query and results update in real-time as you type.
Examples:
cloud migration- finds lessons mentioning cloud migrationISED- finds lessons tagged with or mentioning ISEDpricing strategy- finds lessons about pricing approachesSarah Chen- finds lessons created by or mentioning Sarah Chen
Advanced Search
Click Advanced Search to access additional search capabilities:
Date Range:
- Find lessons created within specific date ranges
- Example: "Last 6 months", "2024 Q4", "Custom range"
Contract Value Range:
- Filter by bid size
- Example: "$500K - $2M", "Over $5M"
Outcome:
- Won, Lost, No-Bid, Cancelled, Pending
Priority:
- High, Medium, Low
Has Action Items:
- Only show lessons with open action items
- Only show lessons with completed action items
Has Attachments:
- Filter to lessons with supporting documents
Semantic Search
Cothon uses AI-powered semantic search to find lessons by meaning, not just keyword matching.
How it differs from basic search:
Basic search: Matches exact words
- Search: "proposal quality" → finds lessons with words "proposal" and "quality"
Semantic search: Understands intent and context
- Search: "proposal quality" → also finds lessons about "document excellence," "writing standards," "reviewer feedback," "scoring improvements"
Enable semantic search: Toggle the Smart Search switch in the search bar.
When to use it:
- Looking for concepts, not specific terms
- Not sure what keywords were used
- Want to find related lessons even if terminology differs
Example queries:
| Query | What Semantic Search Finds |
|---|---|
| "team collaboration issues" | Lessons about communication problems, siloed work, coordination failures |
| "technical credibility" | Lessons about SME credentials, past performance, reference projects, team qualifications |
| "pricing too high" | Lessons about cost overruns, competitive pricing, budget constraints, value propositions |
| "timeline problems" | Lessons about schedule delays, resource conflicts, unrealistic estimates, milestone issues |
Tip
Semantic search works better with natural language queries. Instead of keywords like "pricing strategy win," try a phrase like "how to price competitively while maintaining margins."
Filtering
The left sidebar provides comprehensive filtering options:
Category Filter
Filter by lesson type:
- Win - Successful bids
- Loss - Unsuccessful bids
- Process - Workflow improvements
- Technical - Technical learnings
Multiple selection: Check multiple categories to see lessons from any of the selected types.
Department/Client Filter
Filter by the government department or agency:
Most common:
- Innovation, Science and Economic Development (ISED)
- Public Services and Procurement Canada (PSPC)
- Department of National Defence (DND)
- Health Canada
- Canada Revenue Agency (CRA)
Behavior: Shows count of lessons per department in parentheses.
Combining filters: Select multiple departments to see lessons from any of them.
Project Type Filter
Filter by the type of project:
Examples:
- IT Services
- Cloud Migration
- Software Development
- System Integration
- Consulting
- Infrastructure
- Equipment
- Cybersecurity
Custom types: Your organization may have custom project types specific to your industry.
Tags Filter
Filter by specific tags:
Tag categories automatically detected:
- Technical areas (AWS, Azure, cybersecurity, etc.)
- Methodologies (agile, phased-delivery, fixed-price, etc.)
- Themes (pricing-strategy, timeline-management, risk-mitigation, etc.)
Tag cloud: Most frequently used tags appear larger.
Multiple tag selection:
- AND logic (default): Show lessons with ALL selected tags
- OR logic (toggle): Show lessons with ANY selected tag
Date Range Filter
Filter by when the lesson was created or when the bid occurred:
Presets:
- Last 7 days
- Last 30 days
- Last 3 months
- Last 6 months
- Last year
- Custom range
Two date types:
- Lesson Created Date - When the lesson was documented
- Bid Date - When the bid occurred (if linked to a bid)
Author Filter
Filter by who created the lesson:
Options:
- All authors
- Specific team member
- Only me
Use case: Find all lessons from your most experienced bid manager to learn from their insights.
Endorsement Filter
Filter by team validation:
Options:
- All lessons
- Only endorsed (at least 1 endorsement)
- Highly endorsed (5+ endorsements)
- Top endorsed (10+ endorsements)
Why filter by endorsements: Surfacing the most valuable lessons saves time and ensures quality.
Action Item Status Filter
Filter by action item completion:
Options:
- All lessons
- Has open action items
- All action items completed
- No action items
Use case: Find lessons with open action items to track follow-through on improvements.
Contract Value Filter
Filter by bid size:
Range presets:
- Under $100K
- $100K - $500K
- $500K - $1M
- $1M - $5M
- Over $5M
- Custom range
Why it matters: Lessons from similarly-sized bids are often more relevant than those from vastly different scales.
Combining Filters
Filters work together with AND logic—lessons must match ALL selected filters.
Example 1: Find Relevant Wins
Goal: Prepare for an ISED cloud migration RFP worth $2M
Filter combination:
- Tab: Wins
- Department: ISED
- Project Type: Cloud Migration
- Contract Value: $1M - $5M
- Date Range: Last 2 years
Result: Lessons from successful ISED cloud migration bids of similar size in the past 2 years.
Example 2: Learn from Recent Mistakes
Goal: Avoid repeating recent team errors
Filter combination:
- Tab: Losses
- Date Range: Last 6 months
- Tags: Any tags relevant to your upcoming bid
- Has Action Items: Yes
Result: Recent losses with documented improvement actions to avoid repeating mistakes.
Example 3: Find Process Improvements
Goal: Optimize your proposal development workflow
Filter combination:
- Tab: Process
- Endorsement: Highly endorsed (5+)
- Has Action Items: Yes, completed
Result: Proven process improvements that were valuable enough to get team endorsements and were actually implemented.
Sorting Options
Change the order lessons appear:
Most Recent First (Default)
Shows newest lessons at the top.
Best for:
- Catching up on what's new
- Seeing recent bid outcomes
- Finding fresh insights
Oldest First
Shows earliest lessons first.
Best for:
- Understanding historical context
- Reading lessons chronologically
- Onboarding new team members with foundational knowledge
Most Endorsed
Shows lessons with highest endorsement count first.
Best for:
- Finding the most valuable insights quickly
- Limited time to review lessons
- Building a "greatest hits" reading list
Highest Contract Value
Shows lessons from largest bids first.
Best for:
- Major bid preparation
- Strategic decision-making
- Executive briefings
Alphabetical (A-Z)
Sorts lessons by title alphabetically.
Best for:
- Finding a specific lesson by name
- Organizing knowledge systematically
- Creating references or indexes
Lesson Cards
Each lesson appears as a card with key information:
Card Content
Header:
- Lesson title (clickable to open full lesson)
- Category badge (Win, Loss, Process, Technical)
- Date created
Metadata:
- Author name and avatar
- Department/client
- Project type
- Contract value (if applicable)
Preview:
- First 2-3 lines of the lesson description
- Tag list (first 5 tags shown, "..." if more)
Engagement indicators:
- Endorsement count
- Comment count
- View count
- Action item status (X/Y completed)
Actions:
- Endorse button
- Share button
- Bookmark button
- More menu (edit, delete, export)
Quick Actions from Cards
Endorse: Click the thumbs-up icon to endorse a valuable lesson. Your endorsement is counted and your name is added to the endorser list.
Bookmark: Click the bookmark icon to save the lesson to your personal reading list for quick access later.
Share: Click the share icon to:
- Copy link to lesson
- Share via email
- Share to specific team members with optional message
- Create public share link (if permissions allow)
More Options Menu:
- View full details
- Edit (if you're the author or have permissions)
- Duplicate (create a new lesson based on this one)
- Export to PDF
- Delete (if you're the author or have admin permissions)
Reading List & Bookmarks
Bookmarking Lessons
Save lessons for later review:
To bookmark: Click the bookmark icon on any lesson card or detail page.
To view bookmarks: Click My Bookmarks in the top navigation or sidebar.
Organizing bookmarks:
- Add notes to bookmarks (why you saved it, how you plan to use it)
- Tag bookmarks for organization
- Create bookmark folders (e.g., "For Next Bid", "Team Onboarding", "Process Ideas")
Reading History
Cothon tracks which lessons you've read:
Access history: Click your profile icon → Reading History
What you see:
- Lessons you've viewed
- When you viewed them
- How long you spent reading
- Whether you endorsed or commented
Use case: Quickly return to a lesson you read last week without searching for it again.
Endorsing Lessons
Endorsements help the team identify the most valuable insights.
How to Endorse
Click the thumbs-up icon on any lesson card or detail page. Your endorsement is immediately counted.
Why Endorse
For the team:
- Surfaces the best lessons for others
- Validates valuable insights
- Encourages lesson creation
For the author:
- Recognizes their contribution
- Motivates continued participation
- Shows impact of their work
For yourself:
- Marks lessons you found useful (serves as a personal reference)
- Contributes to lesson quality scoring
Endorsement Etiquette
Do endorse when:
- The lesson taught you something new
- You successfully applied the lesson to a bid
- The lesson prevented a mistake
- The recommendations are specific and actionable
Don't endorse when:
- You haven't read the full lesson
- The lesson doesn't apply to your role
- You're endorsing just to be nice
Tip
Organizations with active endorsement cultures see 2-3x higher lesson reuse rates compared to those where endorsements are rare.
Commenting on Lessons
Add your perspective to existing lessons:
How to Comment
- Open the full lesson detail page
- Scroll to the Comments section at the bottom
- Type your comment in the text box
- Click Post Comment
What to Comment
Good comments add value:
- Additional context or examples
- Related experiences from other bids
- Questions for clarification
- Updates on action item implementation
- Alternative approaches to consider
Example good comment:
"We applied the daily standup approach from this lesson on the DND cybersecurity bid and saw similar results—reduced revisions from 6 to 3 cycles. One addition: we found starting standups at day -21 instead of day -14 gave us even more benefit for complex bids over 100 pages."
Poor comments:
- "Great lesson!" (not specific)
- Off-topic discussions
- Arguments or criticism without constructive suggestions
Comment Features
Rich text formatting:
- Bold, italic, bullet lists
- Links to related lessons or bids
- @mentions to notify team members
Notifications:
- Lesson author is notified of new comments
- @mentioned users receive notifications
- You're notified of replies to your comments
Editing and deletion:
- Edit your own comments within 24 hours
- Delete your own comments anytime
- Admins can moderate inappropriate comments
Saved Filters
Save your commonly used filter combinations for quick access.
Creating Saved Filters
Using Saved Filters
Access saved filters: Click the Filters dropdown and select from your saved filters.
Common saved filters:
| Filter Name | Configuration | Use Case |
|---|---|---|
| "Recent Wins - My Department" | Category: Win, Department: ISED, Date: Last 6 months | Quick review of recent successes |
| "High-Value Losses" | Category: Loss, Value: Over $1M, Endorsed: Yes | Learn from major bid failures |
| "Process Improvements - Implemented" | Category: Process, Action Items: All Completed | See what changes were actually made |
| "Relevant to Current Bid" | Custom tags matching current opportunity | Scoped research for active bids |
Managing Saved Filters
Edit: Update filter criteria or name
Share: Make a personal filter available to your team
Duplicate: Create variations of existing filters
Delete: Remove filters you no longer use
Bulk Actions
Select multiple lessons for batch operations:
How to Select
Click the checkbox on lesson cards to select them. Click Select All to select all lessons matching your current filters (up to 100 at a time).
Available Bulk Actions
Export:
- Export selected lessons to PDF
- Export to CSV (title, category, tags, date, etc.)
- Export to Word document
Tag:
- Add tags to multiple lessons at once
- Useful for categorizing legacy lessons
Move to Folder:
- Organize lessons into folders (if your organization uses folders)
Change Visibility:
- Update access permissions for multiple lessons
Bulk Delete:
- Remove multiple lessons (admin only, requires confirmation)
Mobile Experience
The lessons browser is fully responsive for mobile use:
Mobile-Optimized Features
Card view: Simplified cards show essential info with tap-to-expand details
Filter drawer: Filters appear in a slide-out drawer to preserve screen space
Swipe actions:
- Swipe right to endorse
- Swipe left for more options
- Long-press to select multiple
Search focus: Mobile search emphasizes the most important filters (category, date, department)
Offline reading: Bookmarked lessons are cached for offline access when you lose connectivity
Keyboard Shortcuts
Speed up navigation with keyboard shortcuts:
| Shortcut | Action |
|---|---|
| Focus search bar | |
| Open advanced filters | |
| Endorse selected lesson | |
| Bookmark selected lesson | |
| Next lesson (down) | |
| Previous lesson (up) | |
| Open selected lesson | |
| Close lesson detail | |
| Create new lesson |
Tips for Effective Browsing
1. Use Tabs as Starting Points
Start with a tab (All, Wins, Losses, Process, Endorsed) based on your immediate need, then refine with filters.
2. Combine Temporal and Topical Filters
Combine date ranges with topic filters for focused results:
- "ISED wins from the last year"
- "Cloud migration losses since 2023"
- "Process improvements from Q3"
3. Follow Endorsements
When in doubt, start with highly endorsed lessons—the team has already validated their value.
4. Save Your Common Searches
If you find yourself applying the same filters repeatedly, save them. This is especially useful for:
- Your specific department or client focus
- Your role-specific lessons (e.g., pricing lead, technical lead)
- Recurring bid types
5. Use Semantic Search for Exploration
When you're not sure what you're looking for, use semantic search with natural language questions:
- "How do we handle tight timelines?"
- "What works for pricing in competitive situations?"
- "How can we improve proposal quality?"
6. Review New Lessons Regularly
Set a weekly reminder to browse the "All" tab sorted by "Most Recent" to stay current on new learnings.
7. Bookmark for Later
If a lesson seems relevant but you don't have time to read it fully, bookmark it and add a note about why it's relevant.
8. Link Lessons During Bid Prep
When preparing a bid, create a custom filter or folder with lessons relevant to that specific opportunity. Share it with your bid team.
Integration with Bid Workflow
During Opportunity Evaluation
Search for:
- Lessons from the same department
- Lessons with similar project types
- Past no-bid decisions and their reasons
Ask:
- Have we bid on similar opportunities before?
- What were the outcomes?
- What risks should we be aware of?
During Bid Preparation
Search for:
- Wins with similar requirements
- Losses with similar characteristics (to avoid repeating mistakes)
- Process improvements relevant to your timeline
Ask:
- What strategies have worked in the past?
- What mistakes should we avoid?
- What processes should we follow?
After Bid Submission
Search for:
- Comparable bids to calibrate expectations
- Win rate patterns for the client
- Typical scoring distributions
Ask:
- What's our historical win rate on similar bids?
- What score should we expect?
- What are common surprises in debrief?
Post-Award (Win or Loss)
Create:
- New lesson documenting your experience
Search:
- Lessons you referenced during the bid
- Update endorsements if lessons were helpful
- Add comments with additional insights
Analytics Dashboard
Access high-level metrics from the Analytics tab:
Metrics shown:
- Total lessons by category
- Lessons created per month (trend)
- Top contributors
- Most endorsed lessons
- Most viewed lessons
- Tag cloud (most common themes)
- Department distribution
- Average endorsements per lesson
Use analytics to:
- Identify knowledge gaps (departments or topics with few lessons)
- Recognize top contributors
- Track growth of your knowledge base
- Find trending themes
Learn more: Analytics & Theme Clustering
Frequently Asked Questions
Next Steps
Now that you know how to find lessons:
- Create Action Items - Turn insights into follow-through
- Explore Analytics - Discover patterns and themes
- Use Risk Predictions - Apply lessons to new opportunities
- Configure Review Gates - Set up approval workflows
Note
Practice makes perfect. Spend 10 minutes browsing lessons with different filter combinations to get comfortable with the search and filter tools.
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