Privacy Policy

Last updated: December 15, 2025

Introduction

Cothon ("we", "us", or "our") is committed to protecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

Information We Collect

Account Information

When you register, we collect your email address, name, and password. If you connect third-party integrations, we also collect profile information from those services.

Usage Data

We collect information about how you use our platform, including bid analyses performed, documents uploaded, and features accessed. This helps us improve our services.

Integration Data

When you connect Google, Microsoft Teams, or Slack, we collect profile information and workspace identifiers. OAuth tokens are encrypted and stored securely.

How We Use Your Information

We use your personal information for the following purposes:

  • To provide and maintain our procurement analysis and proposal generation services
  • To send you important updates about your account and our services
  • To protect against unauthorized access and ensure platform security
  • To comply with legal obligations and respond to lawful requests

Third-Party Data Sharing

We share your data with the following service providers to deliver our platform. All third parties are bound by data processing agreements and PIPEDA-compliant privacy practices.

SupabaseDatabase & Authentication

Stores your account data, documents, and analyses. Data is encrypted at rest and in transit. Located in US data centers with GDPR/SOC2 compliance.

SentryError Tracking (anonymized)

Collects anonymized error reports to improve platform stability. We have disabled PII collection and implemented data scrubbing. No personal information is sent.

AI ProvidersDocument Analysis

Google Gemini and OpenAI process your documents for analysis. Content is not used to train their models. Data is transmitted securely and not retained after processing.

ResendEmail Delivery

Sends transactional emails (password resets, notifications). Only receives email addresses necessary for delivery. Does not use data for marketing.

OAuth ProvidersAuthentication & Integration

Google, Microsoft, and Slack provide authentication and workspace integration. We only request necessary scopes and store tokens encrypted. You can revoke access at any time.

Railway/VercelPlatform Hosting

Hosts our application infrastructure. Access logs may contain IP addresses, which are retained for security purposes and deleted after 90 days.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Account data is kept until you delete your account. Activity logs are anonymized after 90 days. Consent records are kept for 7 years for legal compliance.

Your Rights Under PIPEDA

Under PIPEDA, you have the following rights regarding your personal information:

  • Access: Request a copy of all personal information we hold about you
  • Correction: Request corrections to inaccurate personal information
  • Deletion: Request deletion of your personal information and account
  • Portability: Export your data in a machine-readable format (JSON)
  • Withdraw Consent: Withdraw consent for optional data processing at any time

Cookies & Local Storage

We use essential cookies for authentication and session management. Analytics cookies are only set with your explicit consent. You can manage cookie preferences through the cookie consent banner or your browser settings.

Data Security

We implement industry-standard security measures including TLS encryption in transit, AES-256 encryption at rest, OAuth token encryption, regular security audits, and access controls. We follow secure development practices and monitor for vulnerabilities.

Cross-Border Data Transfers

Your data may be processed in countries outside Canada (primarily the United States) where our service providers are located. These transfers are protected by contractual safeguards ensuring PIPEDA-equivalent protection.

Contact Us

For privacy-related questions, data requests, or to file a complaint, contact our Privacy Officer:

privacy@cothon.ca

Changes to This Policy

We may update this Privacy Policy periodically. When we make material changes, we will notify you via email and require re-acceptance of updated terms. The date at the top indicates the last revision.

Cothon | AI-Powered Procurement & Bid Management Software